Frequently Asked Questions

Fees are inclusive of all meals and snacks in our nurseries.

Registration fee is charged to all new families joining our nurseries to secure a place for your child as well as covering the administration costs. This fee is a one-off per child and is non-refundable.

We offer 15 and 30 funded to parents who are eligible for Funded hours. Additionally, for working parents we are also accepting most childcare vouchers. Please note, that the Government’s Childcare Voucher scheme ended in 2018 for new joiners and has been replaced by the Tax-Free Childcare scheme. - We also offer sibling discount (please contact nursery manager for further details).

You can check your eligibility for funded childcare through the Childcare Calculator.

You can apply for 30 hours funded childcare here.

After checking you and your child’s eligibility, as well as the rules of the scheme for your location in more detail, you’ll need to apply for your funded hours via your local authority.

Here’s how you can find yours:

Search for your local authority in England here.

Our operating hours are from 08:00 to 18:00, Monday to Friday

As funding does not cover snacks and meals, we charge £3 per session (this covers breakfast, snacks and lunch) and £4 for full day. Private funding includes all meals and snacks

We offer morning sessions which commence from 08:00 to 13:00, our afternoon sessions commence from 13:00 to 18:00, with each session lasting up to 5 hours. We also offer full days which would commence from 08:00 to 18:00. - Unfortunately we can not offer childcare on an hourly basis at this current moment.

If you would like your child to attend shorter hours than any of the available session times, you will still be charged for the full session.

Yes, you will be charged your normal fees if your child is unfortunately ill or on holiday.

Settling In Fees are charged £30 per session (this is either from 09:00 - 12:00 or 10:00 - 13:00), sessions include meals). This only applies to settling in period outside of your normal funded/non-funded hours.

No! If a bank holiday occurs on the day your child is to attend, you’ll either receive a deduction for the following month or the nursery will re-arrange for your child to attend another day to cover the charge.

In order to register your child to Early Steps Daycare. You will need to complete a nursery contract, agreeing to the terms and conditions, (the nursery manager will discuss with you.) You will then need to pay a deposit (this is calculated bases on what you would pay each month for your child) and a non-refundable registration fee of £50

Feel free to email us or call us. More information can be found here.

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Yes - As the transition from home to nursery can be challenging for young children, we welcome you to attend our settings. This will enable children to meet staff members and become familiar with their surroundings.

At Early Steps, the nursery manager will contact you before your child’s start date to arrange settling in sessions with you. As each child is different and unique, the nursery manager will discuss and arrange a settling in period around your child’s need. Typically there are between 3-5 settling in sessions to ease the transition from home to nursery.